Interface & Ease of Use
MakeMyTrip provides a clean and intuitive interface for searching flights, hotels, and holiday packages. The mobile app is optimized for discovering deals, managing itineraries, and receiving instant booking confirmations.
A detailed review of MakeMyTrip covering hotel and flight bookings, holiday packages, pricing transparency, refund policies, customer support quality, and real traveler experiences.
A detailed review of MakeMyTrip covering hotel and flight bookings, holiday packages, pricing transparency, customer support, and overall reliability for travelers in 2025.
MakeMyTrip is one of India’s leading online travel agencies, offering flights, hotels, holiday packages, trains, and bus bookings. It is popular for its user-friendly interface, extensive domestic coverage, and attractive discounts.
This 2025 review evaluates MakeMyTrip’s pricing accuracy, booking reliability, customer service, refund processing, and additional services to help travelers decide if it’s the right platform for their next trip.
MakeMyTrip provides a clean and intuitive interface for searching flights, hotels, and holiday packages. The mobile app is optimized for discovering deals, managing itineraries, and receiving instant booking confirmations.
The platform frequently offers discounts, cashback, and bundle deals. Seasonal promotions and app-only offers make it easy for travelers to save on both domestic and international trips.
Most bookings are confirmed instantly and communicated directly to airlines or hotels. MakeMyTrip sends timely email and app notifications for all confirmed reservations.
24/7 customer support is available through chat, email, and phone. While generally helpful, resolution time may vary depending on the complexity of bookings or refunds.
Refund and cancellation policies depend on the airline, hotel, or package provider. MakeMyTrip processes refunds promptly where possible, though service charges or delays may occur for third-party bookings.
Beyond flights and hotels, MakeMyTrip offers trains, bus bookings, car rentals, travel insurance, and curated holiday packages, making it a full-service travel platform.