Booking Platform Review

Orbitz Reviews & Ratings

A comprehensive review of Orbitz focusing on hotel and flight bookings, Orbitz Rewards benefits, pricing transparency, refund policies, customer support performance, and real traveler experiences.

4.1/5 User Score
1.2M+ Bookings Reviewed
95% Price Transparency
2026 Platform Review

Orbitz Review: Flights, Hotels & Vacation Packages

A detailed review of Orbitz covering booking experience, pricing, flight and hotel deals, customer support, and overall reliability for travelers in 2025.

Orbitz Review

Orbitz is a US-based online travel agency that offers flights, hotels, vacation packages, car rentals, and activities. Known for competitive pricing and reward programs, Orbitz serves both domestic and international travelers.

In this 2025 review, we evaluate Orbitz’s pricing transparency, booking reliability, ease of use, customer support, and refund policies to help travelers decide if it’s a suitable platform for their trips.

What Orbitz Excels At

  • Extensive hotel and flight selection
  • Reward program (Orbitz Rewards) offers discounts and perks
  • User-friendly website and mobile app
  • Vacation packages and bundled deals available
  • 24/7 customer support for booking assistance

Potential Drawbacks

  • Refund processing may take several days
  • Some final prices include hidden fees at checkout
  • Customer support quality varies by region
  • Not all hotel reviews are verified

In-Depth Review of Orbitz

Website & App Experience

Orbitz provides a clean interface for booking flights, hotels, and vacation packages. The mobile app allows easy itinerary management, booking alerts, and access to reward points.

Pricing & Deals

Orbitz offers competitive prices on flights and hotels, with additional savings via reward points and bundled vacation packages. Taxes and fees may vary depending on the provider.

Booking Reliability

Most reservations are confirmed instantly, with confirmation emails and app notifications sent to travelers. Third-party bookings occasionally require extra processing time.

Customer Support

Orbitz offers customer support via phone, chat, and email. Support is generally helpful, though response times may differ depending on booking complexity.

Refunds & Cancellations

Refund policies depend on the airline, hotel, or package provider. Orbitz facilitates refunds and cancellations, but timelines may vary and fees may apply.

Additional Services

Orbitz also provides car rentals, activities, and vacation packages, making it a convenient all-in-one travel platform for comprehensive trip planning.